Indian Railway Catering and Tourism Corporation
Indian online ticketing
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| March 2025 | IRCTC was accorded navaratna status by the Government of India. |
| 2025 | During the Prayag Kumbh Mela, IRCTC provided tent accommodations to visitors, expanding its hospitality services. |
| March 2025 | IRCTC was granted Navaratna status. |
| December 2022 | Government further divested 5% of its shares, reducing IRCTC ownership to 62.4%. |
| August 11 2021 | IRCTC introduced a smart card system for purchasing unreserved train tickets both at railway stations and online. |
| 2020 | During the Indian farmers' protests, IRCTC officials used passenger email data to send welfare scheme pamphlets to Sikhs from Punjab, which they denied was targeted. |
| 2020 | IRCTC began operating its first private train, the Tejas Express, running from New Delhi to Lucknow, marking a significant milestone in the corporation's train operations. |
| December 2020 | Government of India divested 20% of its shares, reducing its holding in IRCTC to 67%. |
| October 2020 | Passenger data of over 900,000 individuals appeared on the dark web, with IRCTC denying responsibility for the data leak. |
| June 2020 | After a directive from the Karnataka High Court, the government clarified that downloading the Aarogya Setu app was optional for train travel. |
| May 2020 | IRCTC integrated the Aarogya Setu app to track Covid-19 and initially made it mandatory for train travel. |
| 2019 | IRCTC was listed on the National Stock Exchange and Bombay Stock Exchange, with the Government retaining 67% ownership of the company. |
| August 7 2019 | IRCTC launched iMudra, a dedicated payment wallet for its services. |
| 2018 | IRCTC announced plans to explore increasing revenues by utilizing passenger data, which raised privacy concerns. |
| 2018 | A security researcher discovered a vulnerability in IRCTC's free travel insurance scheme, which exposed personal information of approximately 200,000 passengers for two years. In response, IRCTC discontinued the insurance scheme and worked to fix the data exposure vulnerability. |
| 2018 | Railway Minister Piyush Goyal announced that the government was exploring opportunities for IRCTC disinvestment. |
| 2016 | Maharashtra Police reported a potential leak of personal information involving 10 million IRCTC registered users. IRCTC formed a committee with officials from IRCTC and CRIS to investigate the data breach, ultimately declaring IRCTC's internal data as safe. |
| 2016 | IRCTC launched a lighter version of its website to enable ticket booking on low-speed internet connections. |
| 2014 | IRCTC introduced e-catering services, enabling passengers to order food from private restaurants online or via phone, with delivery directly to their train seats. |
| 2013 | IRCTC expanded its online reservation services by adding flight and hotel booking capabilities. |
| 2012 | IRCTC introduced the Rolling Deposit Scheme (RDS), a closed wallet system allowing customers to book tickets using pre-deposited money. |
| 2011 | IRCTC launched Shubh Yatra, a loyalty program for frequent travelers offering discounts on tickets through an annual subscription fee. |
This contents of the box above is based on material from the Wikipedia article Indian Railway Catering and Tourism Corporation, which is released under the Creative Commons Attribution-ShareAlike 4.0 International License.