Zara
Spanish multinational fast-fashion company
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| September 11 2024 | Zara announced plans to expand its secondhand clothing platform, Zara Pre-Owned, to the United States, with a launch expected by the end of October 2024. |
| 2023 | Zara achieved its highest recorded annual revenue of €26.2 billion, with 2,221 stores and maintaining 13% franchised stores. |
| December 2023 | In Finland, the Occupational Safety and Health Administration investigated Zara stores and found illegal labour practices. An employee survey revealed 95% of respondents felt the workload was unbearable. |
| December 12 2023 | Zara announced regret over controversial advertising campaign for 'ZARA ATELIER. Collection 04_The Jacket', which received 50 complaints to the Advertising Standards Authority (ASA) for imagery perceived as referencing Palestinian conflict. The campaign was removed from their app, website, and Instagram account. |
| April 2023 | Zara sold its business in Russia to Fashion and More Management DVCC, with the brand changing its name to Maag. |
| 2022 | Zara continued strong growth, reaching €23.9 billion in revenue with 2,312 stores and returning to 13% franchised stores. |
| November 2022 | Approximately 1,000 shop assistants working at Zara and other Inditex brands went on strike on Black Friday in northern Spain, demanding better salaries. Inditex subsequently agreed to pay 322 euros more per month to shop assistants in 44 stores. |
| November 2022 | Zara launched a pre-owned platform via its website and app in the UK, allowing customers to sell, repair, or donate unwanted items. |
| November 2022 | Russian customers were enabled to order Zara products online through Russia's postal service. |
| May 2022 | Zara implemented a £1.95 return fee for online orders in Britain and other core markets, including Spain. |
| April 2022 | Zara initiated a legal trademark action against 'Tara Sartoria', a small clothing company owned by Tara Nguyen, which focuses on selling products made by disadvantaged women in Indonesia and Vietnam. |
| 2021 | Zara recovered from pandemic impacts, increasing revenue to €19.7 billion with 2,489 stores and 12% franchised stores. |
| 2021 | Zara left Venezuela due to economic struggles in the country. |
| June 2021 | Zara's women's head fashion designer Vanessa Perilman made anti-Palestinian comments in response to Palestinian model Qaher Harhash, leading to public backlash and subsequent apology. |
| May 2021 | Zara launched its first beauty line, ZARA Beauty, expanding its product offerings beyond clothing and accessories. |
| 2020 | The Australian Strategic Policy Institute accused Zara, among 82 other major brands, of having connections to forced labor involving Uyghur workers in the Xinjiang region of China. |
| 2020 | Launched over twenty new product lines, demonstrating continued innovation and expansion in the fashion market. |
| April 2020 | Zara's owner increased shipments to Asia after China ended its 76-day COVID-19 lockdown. |
| March 2020 | Zara stores worldwide temporarily closed due to COVID-19 pandemic restrictions. |
| 2019 | Zara continued growth with revenue reaching €19.6 billion and maintaining 2,866 stores, with 13% franchised. |
| 2019 | Zara updated their logo, designed by the French agency Baron & Baron. The brand expanded its online presence to Israel and Brazil. |
| September 2019 | Zara initially supported Hong Kong strikes, but after significant pressure from Chinese social media, the company issued a statement supporting China's 'one country, two systems' policy and condemning anti-government protests. |
| 2018 | Zara significantly expanded to 2,862 stores and grew annual revenue to €18.1 billion, maintaining 13% franchise stores. |
| June 2018 | Zara jacket worn by Melania Trump became controversial due to its provocative text 'I really don't care, do u?' when she visited a detention center for migrant children separated from their parents |
| January 2018 | Shanghai's internet authority summoned Zara representatives, criticizing the company for listing Taiwan as a country and demanding an immediate correction. |
| 2017 | Zara increased annual revenue to €16.7 billion, with 2,251 stores and slightly reduced franchise percentage to 12%. |
| November 2017 | Customers in Istanbul, Turkey discovered handwritten notes in Zara garments alleging unpaid wages by a third-party manufacturer, Bravo Tekstil. Zara later agreed to help compensate factory-floor employees. |
| 2016 | Zara recorded annual revenue of €15.4 billion, with 2,213 stores globally and 13% of stores being franchised. |
| June 2016 | BBC News found evidence of child labor and exploitation in factories in Turkey. Zara acknowledged issues in one factory and gave a six-month period to resolve them. |
| 2015 | Zara was ranked #30 on Interbrand's list of best global brands. |
| September 2013 | Bangladeshi garment workers supplying Zara and Inditex protested following the Dhaka garment factory collapse, demanding a monthly US$100 minimum wage. |
| November 2012 | Greenpeace published the 'Toxic threads: the big fashion stitch-up' report, highlighting toxic substances in manufacturing processes. |
| August 2011 | Brazilian television show accused Zara of using sweatshops. The Regional Superintendency of Labour and Employment of São Paulo closed a factory producing Zara's clothing due to poor labour conditions. |
| 2010 | Greenpeace initiated a dialogue with Zara about eliminating toxic substances from clothing production. |
| 2010 | Zara became part of the Inditex Group, consolidating its position as a global fashion retailer. |
| November 2010 | Zara Online expanded its service to five additional countries: Austria, Ireland, the Netherlands, Belgium, and Luxembourg. |
| September 2010 | Zara launched its online boutique, initially starting in Jordan. |
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