Deliveroo
Food delivery company
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| March 10 2025 | Deliveroo announced its exit from the Hong Kong market, with a planned departure date of 7 April 2025. The company will have Foodpanda acquire part of its business and network, while the remaining assets will be liquidated through a voluntary process. |
| December 2024 | Deliveroo became a constituent of the FTSE 250 Index, signifying its growth and market recognition. |
| August 2024 | Reported a £1.3 million profit from January to July 2024. |
| October 2023 | Reported a 7% year-on-year rise in revenue in the UK and Ireland with robust gross transaction value growth. |
| February 2023 | Deliveroo conducted another round of layoffs, reducing its workforce by 9%. CEO Will Shu acknowledged the company had grown headcount too quickly during the unprecedented growth period supported by COVID-related tailwinds. |
| 2022 | Deliveroo reported having 3,980 staff worldwide and approximately 135,000 self-employed riders in its annual report. |
| December 2022 | Delivery rider Jenniffer Rocha attacked customer Stephen Jenkinson near his home in Aldershot, Hampshire, by biting off his thumb following a brief argument over a pizza delivery location and delivery code. Rocha later pleaded guilty to causing grievous bodily harm. |
| November 2022 | Deliveroo announced its exit from the Australian market by entering voluntary administration, citing financial losses and strong market competition. The sudden shutdown immediately impacted riders and restaurants, causing unemployment and revenue loss. |
| November 30 2022 | Deliveroo ended its operations in the Netherlands, citing the need for disproportionate investment to achieve a top-tier market position. |
| October 2022 | Deliveroo announced its exit from the Netherlands after legal challenges regarding the employment status of its couriers, who were protected under Dutch law against the company's plan to classify them as self-employed rather than employees. |
| October 2022 | Opened first bricks and mortar high street store on New Oxford Street, offering in-store digital ordering, collection, and delivery services. |
| April 2022 | Deliveroo was fined €375,000 in France for abusing the freelance status of its riders and was obliged to publish the court decision on its French home page for a month. |
| March 2022 | Deliveroo successfully appealed the enforcement notice to shut down their Islington Editions site. |
| 2021 | Islington local council issued an enforcement notice to shut down the Deliveroo Editions site due to noise complaints from neighbours about air conditioning fans and delivery mopeds. |
| 2021 | Deliveroo expanded its UK population coverage to 77%. |
| September 2021 | Launched rapid grocery delivery service HOP, with the first dark store in central London serving Vauxhall and Battersea, promising delivery in as little as 10 minutes. |
| August 2021 | Deliveroo announced its withdrawal from the Spanish market, citing challenging regulatory environment. |
| June 2021 | Deliveroo announced a partnership with Neighbourhood Watch (United Kingdom), enabling couriers to undergo optional training to recognize and report various crimes including sexual harassment, domestic abuse, and drug dealing. |
| June 2021 | Deliveroo won a court case against the IWGB, with the court upholding the company's classification of couriers as self-employed and rejecting the union's argument for employee status. |
| May 2021 | Deliveroo launched a campaign to distribute one million meals to those in need in the UK, with television and radio presenter Maya Jama fronting the initiative through partnerships with grocery partners. |
| April 2021 | A group of Deliveroo riders in London held a strike on the company's trading debut at the London Stock Exchange, protesting about pay and work conditions. |
| March 2021 | Local press reported complaints about Deliveroo riders in Manchester allegedly using bushes as 'public toilets' while waiting to collect orders. |
| March 2021 | Spanish government introduced a law giving gig economy workers employee rights, impacting Deliveroo's business model. |
| March 31 2021 | Deliveroo was first listed on the London Stock Exchange as Deliveroo Holdings plc, marking its initial public offering (IPO). |
| January 2021 | Deliveroo announced a $180 million Series H round from existing investors, bringing the total raised to $1.53 billion. |
| December 31 2020 | Deliveroo had 53% population coverage in the UK by the end of 2020. |
| July 2020 | Deliveroo partnered with the NSPCC to train couriers to identify and report signs of child abuse, with over 7,000 riders completing the training program. |
| April 2020 | Deliveroo officially announced its exit from the Taiwan market after regulatory challenges and operational restrictions. |
| April 2020 | Deliveroo made 15% of its workforce redundant, citing the COVID-19 pandemic as the primary reason for the layoffs. |
| March 2020 | Launched on-demand grocery service, partnering with retail chains including M&S, Aldi, Waitrose, and Sainsbury's. |
| November 2019 | Launched 'Pick-Up', a click & collect service with initial partners including Byron, Pizza Express, and Pizza Hut. |
| October 2019 | Sharing Economy Association Taiwan proposed safety regulations for courier services, which Deliveroo agreed to adopt. In the same month, Taiwan's Directorate General of Highways fined Deliveroo for operating without a proper business license and ordered the company to cease operations. |
| August 16 2019 | Deliveroo ceased all services in the German market, completing its market withdrawal. |
| August 12 2019 | Deliveroo announced its decision to exit the German market via email to customers and rider staff, citing inability to provide sufficient service quality and a strategic focus on other markets. |
| May 2019 | Deliveroo announced a $575 million Series G round led by Amazon, bringing the total raised to $1.35 billion. |
| May 2019 | Amazon partnered with Deliveroo to offer free delivery linked to Amazon Prime accounts. |
| October 2018 | Deliveroo entered the Taiwan market, operating with contractors and facing initial challenges around worker classification and labor insurance requirements. |
| June 2018 | Launched 'Marketplace+', enabling restaurants with their own delivery fleets to operate on Deliveroo's platform and access its network of riders. |
| January 2018 | Deliveroo riders went on strike in Belgium and the Netherlands. |
| December 2017 | Capital Economics published a study highlighting Deliveroo's significant economic impact, reporting the creation of 7,200 jobs in the restaurant sector and a £460 million revenue boost. |
| November 2017 | The Central Arbitration Committee dismissed the IWGB's challenge and ruled that Deliveroo riders are self-employed, which Deliveroo claimed as a victory for rider flexibility. |
| November 2017 | Deliveroo raised an additional $98 million, bringing the total Series F round to $480 million. |
| November 2017 | Deliveroo introduced Deliveroo Plus, a subscription service offering unlimited free delivery in the UK and Ireland. |
| September 2017 | Deliveroo announced a $385 million Series F funding round. |
| May 2017 | Deliveroo workers protested about working conditions in Berlin, Germany. |
| January 2017 | Deliveroo announced plans to create 300 tech jobs in the UK and opened a new head office in London, with over 1,000 full-time employees at the time. |
| November 16 2016 | Deliveroo closed a delivery deal with Heineken International to deliver beers and ciders across 15 sites in London, Bath, and Cardiff. |
| November 8 2016 | A small group of UK Deliveroo drivers in Camden, London demanded union recognition through the Independent Workers Union of Great Britain (IWGB). |
| August 2016 | Deliveroo's London drivers held a day-long strike to protest a new pay plan that would result in wages below minimum wage and lack of sick/accident pay. The company subsequently abandoned these plans. |
| August 2016 | Deliveroo raised $275 million in Series E funding from the hedge fund Bridgepoint. |
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