Online food ordering
Process of ordering food via a website or other application
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We include updates on DoorDash, Zomato, Swiggy, Shopee, Grab Holdings, HelloFresh, Uber Eats, Wolt, Just Eat, Delivery Hero, Deliveroo, CloudKitchens, BigBasket, Grubhub, Virtual restaurant, Talabat ... and more.
| 2025 | GrabCab received a 10-year street-hail operator licence from Singapore's Land Transport Authority, becoming the sixth taxi operator in the country. |
| April 2025 | Zomato laid off around 600 customer support employees, primarily due to the introduction of its new AI platform 'Nugget', which was reportedly handling about 80% of customer queries. |
| March 2025 | DoorDash announced a partnership with Klarna, a Buy Now, Pay Later (BNPL) service, enabling customers to schedule small payments over a set period of time. |
| March 10 2025 | Deliveroo announced its exit from the Hong Kong market, with a planned departure date of 7 April 2025. The company will have Foodpanda acquire part of its business and network, while the remaining assets will be liquidated through a voluntary process. |
| February 27 2025 | Launched 'Green Grab' sustainability initiative in the Philippines, focusing on reducing carbon footprint through electric vehicles and sustainable business practices. |
| 2025 | Wolt launched its services in Kosovo, continuing its expansion strategy. |
| February 2025 | The Zomato board announced a change of the company's name to Eternal Ltd, while maintaining the Zomato brand and app name. |
| February 2025 | South African-owned Prosus announces its plan to buy Just Eat Takeaway.com for €4.1 billion. |
| January 2025 | Established partnership with BYD Auto to provide up to 50,000 electric vehicles to boost EV adoption in Southeast Asia. |
| 2024 | Grab initiated its expansion into the Latin American market, including Brazil, through its e-commerce platform Shopee, marking its first operations beyond Southeast Asia. |
| 2024 | Feeding India held a benefit concert in Mumbai featuring Dua Lipa to raise awareness about malnutrition in India. |
| 2024 | Shopee customers experienced significant financial losses totaling $399,000 due to scams involving payments made outside the official app platform. |
| 2024 | The company announces its intention to sell Grubhub in the United States. |
| 2024 | DoorDash made its debut on the Fortune 500 list, ranking #443, highlighting the company's significant growth and market position in the food delivery industry. |
| 2024 | Wolt launched in Luxembourg, Albania, and Uzbekistan, and announced an upcoming launch in North Macedonia. |
| December 2024 | Deliveroo became a constituent of the FTSE 250 Index, signifying its growth and market recognition. |
| December 2024 | U.S. Department of Labor begins investigating HelloFresh over allegations of migrant child labor exploitation at its Aurora, Illinois facility, involving potential violations of child labor laws. |
| December 31 2024 | DoorDash and its European subsidiary Wolt expanded their international operations to a combined total of 32 countries outside the United States by the end of the year. |
| December 4 2024 | Selected Amazon Web Services (AWS) as preferred cloud provider to support technology development and growth. |
| December 4 2024 | Announced partnership with Coca-Cola to expand distribution networks across Southeast Asia. |
| November 2024 | Launched GrabFin, offering financial products like insurance, investments, and microloans to enhance financial inclusion. |
| November 2024 | Wonder Group Inc. bought Grubhub from Just Eat Takeaway for $650 million. |
| November 2024 | Just Eat Takeaway.com delists from the London Stock Exchange. |
| November 2024 | Announced sale of Grubhub to Wonder Group Inc for $650 million. |
| November 27 2024 | Announced delisting of shares from London Stock Exchange, making Amsterdam the sole trading location. |
| November 18 2024 | Grab successfully concluded its Series I funding round, securing $1.5 billion with investments from SoftBank and Microsoft to support expansion and innovation efforts. |
| October 2024 | A union representing 79 dismissed HelloFresh workers from the Warwickshire warehouse stages a protest, challenging the terminations and alleging poor working conditions, including restrictive toilet break policies. |
| October 25 2024 | Grab implemented a new, stricter privacy policy to safeguard user data and ensure compliance with data privacy regulations across multiple nations. |
| September 2024 | Grab launched a driver safety initiative incorporating safe driving training and telematics technology to monitor driver behavior and improve safety. |
| August 2024 | Zomato announced the launch of its events and ticketing app called 'District' after acquiring Paytm's ticketing business. |
| August 2024 | Reported a £1.3 million profit from January to July 2024. |
| August 27 2024 | Acquired Paytm's event ticketing subsidiaries Wasteland Entertainment Private Limited (WEPL) and Orbgen Technologies Private Limited (OTPL) for $244.2 million. |
| August 26 2024 | Grab introduced a new driver incentive program offering cash rewards and perks to motivate drivers and enhance their engagement on the platform. |
| July 15 2024 | Announced partnerships with several of Southeast Asia's largest banks to strengthen financial services and promote financial inclusion. |
| June 2024 | Grab officially launched Superbank in collaboration with Kakao Bank, Emtek, and Singtel, introducing a digital banking service in Indonesia with various banking services. |
| May 2024 | Amazon announced that Grubhub+ would become permanently included with Amazon Prime memberships. |
| April 2024 | Singapore's Inter-Ministry Committee on Scams provided Shopee with a positive rating for its anti-scam strategies, which include robust user verification, enhanced transaction security, and effective loss remediation measures. |
| March 2024 | Uber Eats paid an undisclosed sum to the black courier as a payout related to the AI facial recognition controversy from 2021. |
| March 2024 | Expanded GrabMart service to additional cities across Southeast Asia to meet growing demand for grocery and food deliveries. |
| March 2024 | The company's stock dropped 46% in one day, leading to the closure of distribution centers in Nuneaton, UK, and Newnan, Georgia, US. |
| February 14 2024 | Uber Eats delivery drivers in the United Kingdom organized a large-scale strike, stopping deliveries between 5pm and 10pm. The protest, led by Delivery Job UK, aimed to raise courier pay to a minimum of £5 per order, marking the largest strike against the platform in the UK. |
| January 2024 | Uber announces plans to shut down Drizly alcohol delivery service by March 2024 and merge it into Uber Eats. |
| January 11 2024 | HelloFresh was fined £140,000 by the UK's Information Commissioner's Office for sending millions of spam texts and emails. |
| 2023 | Fast Company listed Grab among the most innovative companies in the Asia-Pacific region. |
| 2023 | Scammers posing as Shopee employees conducted an online job scam, causing over S$750,000 in financial losses. Shopee collaborated with the Singapore Police Force (SPF) to issue a public warning about the fraudulent activities. |
| 2023 | By Q2, Shopee remained the largest online marketplace in Southeast Asia, with 30-50% traffic share, and ranked as the leading online shopping platform in Taiwan. |
| 2023 | In Q4, Shopee reported a 46% year-on-year increase in gross orders, reaching 2.5 billion, with gross merchandise value rising 28.6% to US$23.1 billion. |
| 2023 | Introduced the Brand Protection Partnership (BPP) initiative to enhance intellectual property protection for brand partners. |
| 2023 | Slight revenue decrease to €7.5 billion, employee count reduces to 19,012, with net income further dropping to €19 million. |
| 2023 | DoorDash faced a $1 billion class-action lawsuit alleging discriminatory pricing practices, with claims that iPhone users were charged higher fees and delivery charges compared to Android users. The company denied these allegations. |
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This contents of the box above is based on material from the Wikipedia articles Wolt, HelloFresh, Just Eat Takeaway.com, Grubhub, DoorDash, Uber Eats, Deliveroo, Zomato, Shopee & Grab Holdings, which are released under the Creative Commons Attribution-ShareAlike 4.0 International License.